Delete your Chae's Food account

Delete your account in the app

1. Sign in to the Chae's Food mobile app as a client.
2. Open Account → Settings → Delete account.
3. Enter your current password and confirm deletion.

Deletion is permanent. After it completes, you will be signed out and will no longer be able to use that account.

Request deletion by email

If you cannot access the app, email admin@chaesfood.com from the email address on your account with the subject “Account deletion request.” We may ask you to verify that you control the account before completing the request. Do not send your password by email.

What is deleted

Account deletion removes the following active records:

• Your account login, password hash, profile, and notification preferences
• Favorites, registered push-notification tokens, and active session data
• Chat conversations and messages associated with your client account
• Photo-order submissions and business-document records associated with your client account

What may be retained

Completed order records and associated contact, fulfillment, and transaction details may be retained for the period required by applicable legal, tax, accounting, fraud-prevention, and operational recordkeeping obligations. Residual copies may remain temporarily in backups until they are overwritten through normal backup rotation. Retained records are not used to restore your deleted account.

Questions

For questions about deletion or retained records, contact admin@chaesfood.com or call 215-425-9999. Read the full Privacy Policy.